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Better together

We are Service Union United PAM. Together with our members, we improve the working life of service industry professionals.

PAM’s members include waiters, cleaners, chefs, retail workers, security guards, food couriers and many other professionals working in the private service sector.

Join PAM
Collective agreements and salaries
Guide to working life
eService
Unemployment fund

Strikes and industrial action

Commerce sector logistics

The logistics strike began on February 17 at 05:00 and will end on Thursday, February 20, 2025, at 05:00. Read more

Grocery stores

The strike will begin on Wednesday, February 19, at 05:00 and will end on Saturday, February 22, at 05:00. Read more

Ski centres

PAM declared a strike in ski centre industy that starts on 3 March and ends on 4 March, unless an agreement is reached between the negotiating parties PAM and MaRa. Read more

Read more

PAM negotiates a better working life

Collective agreement negotiations for private service sectors begin soon.

PAM’s goal is 250 euros more in monthly salary.

The pay rise goal for full-time work is
  • 6 percent or at least 150 euros more in monthly salary in the first year
  • 4 percent or at least 100 euros more in monthly salary in the second yar.

The goal in euros is set for full-time work on a monthly salary. The goal for rises of hourly salaries and part-time work is in relation to that.

Follow negotiations in your sector

PAM supported the Finnish Industrial Union’s collective agreement negotiations with a sympathy strike

The sympathy strike applied to service sector employees who work at the Industrial Union’s strike locations and whose work falls under collective agreements for the property services sector or the hotel, restaurant, and leisure industry. The work stoppage began on 27 January at 00:01 and ended on 1 February 2025 at 17:59.

Did you participate in the sympathy strike? – Read more

Latest news

Collective bargaining 2024-2025

In collective bargaining, PAM and the employers’ associations negotiate collective agreements with pay rises and other terms of employment for all workers in private service sectors.

Follow the negotiations at
pam.fi/collective-bargaining

Support throughout your career

Advice and support

The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you!

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Collective agreements

Our primary task is to negotiate collective agreements for workers in service sectors.  Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life.

Learn more about collective agreements

Unemployment fund

As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. 

Unemployment fund

Member benefits

Guidance on your career path

Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off.

Read more

Trainings

Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better.

Read more about trainings

Discounts and other benefits

As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application.

See all the discounts

Step up to the challenge – the whole workplace benefits!

Staff representatives make sure, that collective agreements and labor laws are followed and respected at workplaces. We train the staff representatives and provide support whenever needed.

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Upcoming trainings and events

26
Feb
Luottamushenkilöiden perehdytys
26.2. – 26.2.
Keskustoimisto, Siltasaarenkatu 18 A, 8 krs
27
Feb
KIPA ja MARA STARTTI, Oulu sekä TEAMS torstai 27.2. klo 10-17
27.2. – 27.2.
Oulun aluetoimisto, Uusikatu 22
27
Feb
Pohjois-Suomen Ammattiosastojen puheenjohtajien Teams 27.2.2025 klo 17-18
27.2. – 27.2.
TEAMS
See all the trainings and events

Become a member

PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job.

Read more and join

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