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Better together

We are Service Union United PAM. Together with our members, we improve the working life of service industry professionals.

PAM’s members include waiters, cleaners, chefs, retail workers, security guards, food couriers and many other professionals working in the private service sector.

Join PAM
Collective agreements and salaries
Guide to working life
eService
Unemployment fund

Municipal and county elections 2025 – it is time to vote!

Decisions on key everyday matters are made in municipal and wellbeing services county councils. Vote and influence the future of public services!

Read more about elections here

Working or on holiday during Easter?

Rules on working hours, supplements and holiday days during Easter are agreed in collective agreements and differ between sectors. Check your pay slip to make sure you got the supplements and compensations you are entitled to.

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Latest news

Summer job checklist – best tips!

Do you have a summer job as a salesperson, waiter, kiosk worker, guard, cleaner, caretaker, amusement park worker or fast-food worker? PAM is your trade union. We’re here for you!

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PAM negotiates a better working life

Collective agreement negotiations for private service sectors begin soon.

PAM’s goals in this round of negotiations

  • Fair pay
  • Enough working hours
  • Manageable workload
  • More say in the job
  • The right to learn

Follow negotiations in your sector

Collective bargaining 2024-2025

In collective bargaining, PAM and the employers’ associations negotiate collective agreements with pay rises and other terms of employment for all workers in private service sectors.

Follow the negotiations at
pam.fi/collective-bargaining

Support throughout your career

Advice and support

The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you!

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Collective agreements

Our primary task is to negotiate collective agreements for workers in service sectors.  Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life.

Learn more about collective agreements

Unemployment fund

As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. 

Unemployment fund

Member benefits

Guidance on your career path

Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off.

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Trainings

Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better.

Read more about trainings

Discounts and other benefits

As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application.

See all the discounts

Step up to the challenge – the whole workplace benefits!

Staff representatives make sure, that collective agreements and labor laws are followed and respected at workplaces. We train the staff representatives and provide support whenever needed.

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Upcoming trainings and events

13
Apr
045-PAM-Napapiirin osasto ry kevätkokouskutsu
13.4. – 13.4.
14
Apr
Hotelli- ja ravintola-alan Oulun osaston 710 kevätkokous
14.4. – 14.4.
14
Apr
Kutsu kevätkokoukseen
14.4. – 14.4.
See all the trainings and events

Become a member

PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job.

Read more and join

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